State Farm® Insurance Agent Sandy Monterroza

"Sandy buen serbisio al cliente muchas 5 estreyas:) :)"

"Really recommend this insurance"

"Sandy and Blanca are AMAZING. They take care of all of our business needs, and make it super easy for us to be insured for events with our food trucks, or even quotes for coverage without being pushy. 11 out of 10 reccommend all day every day!!!!"

"I wanna say Penny worked really good. She got me insurance even though it wasn’t her fault as expensive just the way this system I guess is set up and designed to make some people pay more is kind of corrupt, but I want to say then you did good and State Farm thank you sorry that your algorithms are in your risk management and teams aren’t always up-to-date on the right proper things. Hope to work with you guys more in the future thank you very much."

"You’re doing good. No complaints! My kids won’t have to worry when I’m gone. It’s all been taking care of. Nancy Jarmain"

"Would highly recommend, staff is amazingly helpful and very friendly!!!"

"Decided to leave State Farm, hidden fees that I did not know I was paying. Call several times to cancel the insurance and still kept getting charge. Insurance kept increases for no reason so I switch to GEICO. Best decision I ever made !"

"So happy I called! My quotes were reasonable and it was a quick and painless process to switch! Friendly and informative too. Thanks again!"

"We will be leaving this branch. Requests do not get submitted, calls do not get returned, updates do not get filed."

"Very good service, and good atencion."

"I've had my business and personal insurance for here for years. Sandy and Jeff really know their stuff."

"Horrible office to deal with. I called to file a claim and the agent told me I had to do it on the app. Thats what started the whole issue with my car taking over 3 months to be repaired. I called the office and left messages for Sandy to call me to talk about whats happening with my claim and sent her emails as well. This went on for 3 months. She finally called me back when I left a message I wanted my policy transferred. sandy claimed she was sick, I asked for 3 months as I left messages and sent emails. She had no answer, so I transferred to another agent. Had the person that answered the call and took my information like they used to, I wouldnt of had issues with State Farm sending me checks to cash then decide it was the wrong check and cancel it which caused issues with my checking account. I was on the phone for an hour with State Farm and the Supervisor clarified this whole issue started by filing a claim on the app. Who ever answers the phone over there needs to stop being lazy and help the customer!"

"Premium increases w/ no change in policy or drving record / driving " behavior ". . My experience has been ; Staff seems inexperienced or not engaged in the process of good customer service ."

"Horrible service. One continuous mistake after another. Mia the receptionist is extremely rude and not willing to help at all. If you're with this office, get out. If you're shopping look elsewhere. I just contacted an attorney to clean up their mess. Save ourself the trouble"

"Muy atentos !"

"Muy amables y agradable servicio 👍👍"

"Very nice and professional. Answered all questions thoroughly. Offered great rates."

"Sandy & her team are amazing! Very responsive, helpful & knowledgeable with both personal & business insurances!"

"Sandy is a great agent! Goes above and beyond helping me save $ and still getting great coverage. I know that she has my best interest at heart. She makes me feel so comfortable like talking with a good friend! Thanks Sandy!"

"Sandy is great to work with - will get you the best deals and is personable"

"Excellent customer service! Thank you to the staff at State Farm for helping me with my car insurance!!"

"Great customer service!"

"Was very happy to not only be given a better quote for auto but to deal with people that have a good sense of humor, and talk to me on a friendly level, while keeping professionalism. I never have an issue when I call them and they are so patient with me!"

"I am so happy I found this agency! I ALWAYS get an actual person on the other end when I call. The voice is ALWAYS helpful, they always listen patiently to my problem and usually have a ready solution. I recommend this business based on their high standard of service, excellent value, friendly professional attention and willingness to help."

"I've been w SF for over a decade & im happy w my insurance costs but the customer service lately leaves something to b desired. Not sure if there have been staffing changes but I've never had to spend more time on the phone trying to figure out issues that r of no fault of ours; issues due to agents or staff not knowing what they are doing. I had issues when my son was moving out & trying to get his own policy & I finally had to call an 800 number for SF to get it figured out because my local office had no clue for 3 wks what the problem was."